Mandalay Bay, Las Vegas

May 4 – 6, 2021

exhibit with confidence

How HD Expo is keeping you safe in 2021.

The HD team is monitoring the COVID-19 situation weekly and following the guidelines set-forth by our federal and local governments and health agencies and are in close contact with local authorities. With the show being another six months away, we remain cautiously optimistic that we will be able to host a safe event next May. In addition, we are working with other show teams within Emerald who are staging live shows ahead of our event to ensure the highest level of control measures and best practices are being implemented around the show and onsite.

Our focus is to keep attendees, exhibitors and the greater active community updated regularly. We will be updating this page regularly as we determine guidelines for HD Expo + Conference 2021.

Health Protocols + Screenings

Will there be temp screenings for exhibitors and attendees?

Yes. We will designate and identify certain entrances and exits with signage. Security will be temperature screening at the main doors to expo hall.

Mandalay Bay will also designated temperature checks for guests coming into the casino portion of the hotel.

Will we provide any sort of health kit for exhibitors?

From Emerald Preparedness, Prevention & Response Plan (PPP): All exhibitors, attendees, sponsors, speakers and partners will receive an event welcome packet before they arrive onsite which will outline all the health and safety guidelines and protocol being implemented at the event.

Will masks be required? Will masks be provided by HD Expo?

Yes and yes. Masks will be required in all areas of the Mandalay Bay Convention Center and hotel. This includes move in, show hours, and move out periods.

Masks will also be provided by HD Expo upon entering the expo hall, if one is needed.

Where will the hand sanitation stations be located at?

Hand sanitizers stations will be placed every 200 feet throughout public spaces in Mandalay Bay.

Hand sanitizer stations will also be placed throughout the show floor based on total NSF.

Logistics

Will there be enter only and exit only doors?

Yes, we will designate entrances and exit pathways. Security will patrol these areas to maintain traffic flow.

Booth suggestions: How many people should be in my booth?

We recommend having a rule of 4 people in your booth per 100 square feet.

For example: For 100 square feet of exhibit space with 6 feet required (approximately 2 meters) as the recommended physical distance between people, divide 100 by 28 and your capacity would be 3.5 people. (This calculation assumes each individual must have at least 28 square feet (2.6 square meters) of space. – Keep 6 feet apart.

Will we have physical distance markers for restrooms, snack bars?

Yes, we will have signage and line markers for both.

What about HVAC/air filtration at Mandalay Bay?

Yes to all, all of Mandalay Bay’s HVAC have been upgraded and we have programmed our HVAC systems to maximize the amount of outside fresh air we circulate throughout our public spaces, and to increase the number of air circulations per hour.

Food + Beverage

How will food and beverage be served on the show floor and at Party by the Pool?

Mandalay Bay Convention Center
• All food will be pre-packaged or served by a chef/banquet server—there will be no self-service
• Seating will be set up in compliance with recommended social distancing capacities per table
• Bar service areas will have plexiglass dividers and social distancing signage reminders

Party by the Pool
• All food will be served by the venue—there will be no self-service
• The number of food stations will be increased to limit the number of people waiting in line
• Bar service areas will have plexiglass dividers and social distancing signage reminders

Can exhibitors host Happy Hour in booths with bars and food?

Yes, you can still rent bars or serve food items in your booth. All catering needs to be ordered through the MBCC and all food will be pre-packaged or served by a chef or banquet server/bartender.

Do you require extra space for the Mandalay Bay Staff?

Yes, if you choose a station that requires a Chef. We typically need a front and back service station depending on the food or beverage item

We also have an opening night reception with bars. Will there be any restrictions for the bartender?

Bars are now allowed to be in the area and they require plexiglass partitions and appropriate signage.

Best Practices

Booth Design

Establish clear points of entry and exit, and as well as how traffic flow will be managed. Be sure to consider the following recommendations

• Creating recommended pathways based on different interests
• Creating a tour path that incorporates protocols for touching product, or even creating a touchless tour
• Ways to create opportunities for different and unique customer engagement
• Scheduling specific booth tour times
• Extra space to accommodate social distancing
• Incorporating virtual displays to reduce costs and/or physical touchpoints
• Using floor graphics or directional to guide traffic flow (for some exhibitors, this could be a creative way to use new products!)
• Live plants to help with air filtration
• Adding partition dividers between close displays

Attendee Interaction

What are your plans for providing a convenient, engaging, and safe booth experience? Here’s what ideas that other exhibitors have shared with the HD team:

• Providing booth staff with thermometers to take attendee temperatures
• Offering rubber gloves to attendees who wish to touch the product for texture (don’t forget the trash can for worn gloves!)
• Creating a QR code and placing it in several areas around your booth to capture your information, instead of sharing your business card. Create an e-business card.
• Using lead retrieval units instead of collecting business cards

F+B and Giveaways

We know that some of our exhibitors love to throw a good party. How can you safely entertain attendees in your booth?

• Consider giving away branded face masks, hand sanitizer, or other health and safety conscious items
• Think about digital swag options such as a gift card or a donation to a charity organization, or low contact options such pre-packaged items
• Hosted bars and food service is still available through Mandalay Bay Convention Center catering, but must be pre-packaged or served by a chef/banquet server—consider options that easily fall under this requirement, such as snack boxes and single serving beverages

Marketing

How can you reduce touch points for marketing materials while creating new opportunities for brand visibility?

• Share marketing materials through a QR code that links to a landing page where attendees can digitally view or download print-ready PDFs
• Transform areas into interactive digital vignettes

Sanitizing Measures

What cleaning and sanitary practices will you follow at the show? Consider:

• Having a someone actively cleaning surfaces and products displayed
• Adding a handwashing or hand sanitizer station at the entrance and exit of your booth
• Dedicating specific times of the day to a deeper booth clean
• Placing greeters at the entrance to brief those who enter on safety protocols
• Adding air purifiers

Returning Exhibitor?

I participated in an event and I’m ready to secure my booth!

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